The single biggest act of bravery or madness anyone can do is the act of change. I was something. And now I am something else.
If I have learned one thing from experience, it is this: never underestimate how extraordinarily difficult it is to understand a situation from another person’s point of view.
Almost nobody’s competent, Paul. It’s enough to make you cry to see how bad most people are at their jobs. If you can do a half-assed job of anything, you’re a one-eyed man in the kingdom of the blind.
—Kurt Vonnegut, Jr.